Heat Pumps: Finding a Project Partner
Choose a project partner with experience – Ice Energy
Thank you for giving us the opportunity of showing you why Ice Energy should be your project partner.
We believe we have the best product at a value for money price along with great customer service.
With many thousands of Ground Source Heat Pumps sold by Ice Energy, the company has gained a level of experience and expertise which is unrivalled by any other UK Ground Source Heat Pump company.
Customer Satisfaction
We take customer satisfaction seriously and have put processes and procedures into place to ensure your purchase and installation is as straight forward and easy as possible. Ice Energy is accredited under ISO 9001 for its quality management.
Support when it’s needed
Ice Energy has 16 engineers dedicated to Ground Source Heat Pump support in addition to our technical service desk and logistics department.
For your peace of mind we operate a freephone emergency weekend technical support line and operate emergency technical cover over ALL holiday periods.
The clear market leader
Our determination to give customers a quality service has made Ice Energy the industry’s clear market leader, selling more Ground Source Heat Pumps than any other UK company.
ISO9001 quality management
We are certified under the international quality management standard ISO9001 which demonstrates to an external auditing body that Ice Energy has a documented quality management system and is dedicated to continually improving our effectiveness in accordance with the requirements of the international standard.
ISO14001 environmental accreditation
Ice Energy has also gained environmental accreditation under ISO14001 demonstrating our commitment to doing business in a way which has the lowest impact possible on the environment.
MCS Accreditation
Ice Energy,www.iceenergy.co.uk , is fully MCS accredited opening the way for you to claim grants for the installation of some heat pumps. Call our sales team for more details.
5 Year Parts & Labour Warranty – with 10 Year Option
Confidence in a quality product allows longer warranty periods and Ice Energy gives a 5 year parts & labour warranty on its Ground Source Heat Pumps that is separately bonded by independent insurance. You can extend the warranty to an industry leading optional 10 years.
Free Training Course for your Plumber
If you’d like your own plumber to install the Ground Source Heat Pump we will provide a comprehensive free training course at our training centre in Oxfordshire. You can also choose from an extensive list of independent installers, each of which has been comprehensively trained on our own premises and certified by Ice Energy.
Ice Energy's Accreditation
IVT Heat Pump Accreditation
